1. Cancellation by the Customer

• More than 30 days before departure: Full refund minus a processing fee of [insert amount or %].

• 15–30 days before departure: 50% of the tour cost will be refunded.

• Less than 15 days before departure: No refund is available.

Note: Refunds will be processed via the original payment method within 7–14 business days.

2. Cancellation by Indiataj Golden Triangle Tours

• In rare cases, we may cancel or reschedule a tour due to unforeseen circumstances (natural disasters, strikes, political unrest, or other emergencies).

• Customers will be offered either:

  • A full refund, or

  • An alternative date or tour of equivalent value.

3. Rescheduling Policy

• Rescheduling requests are accepted subject to availability.

• Requests must be made at least 15 days prior to the original tour date.

• Rescheduling may incur an administrative fee or price difference depending on season or package changes.

4. Non-Refundable Items

• Travel insurance premiums

• Optional activities or add-ons booked separately

• Bank or transaction charges related to refund processing

5. How to Request a Refund or Cancellation

• Contact our customer support team via email: [Insert Email]

• Provide your booking ID, traveler name, and reason for cancellation/rescheduling.

• Refunds will be processed within 7–14 business days.

6. Important Notes

• We strongly recommend purchasing travel insurance to protect against unforeseen cancellations.

• All cancellations must be communicated in writing via email or official contact form.